Privacy Guaranteed

HIPAA Compliant

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) assures that employees’ and customers’ health information is properly protected while allowing the flow of health information needed to provide and promote high-quality healthcare and protect the individual’s health and well-being. Medical information on individual employees/customers is treated confidently.

RazorMetrics takes special precautions to protect such information from inappropriate disclosure. Managers and other employees are responsible for respecting and maintaining the confidentiality of all medical information. Anyone inappropriately disclosing such information is subject to corrective action, up to and including termination.

RazorMetrics employees and contractors complete the HIPAA training and standards course every two (2) years.

To protect privacy, RazorMetrics puts in all the stops.

Every person on staff completes HIPAA and health information training courses through Inspired eLearning and the MLN Network. We have a documented monitoring protocol that supports the detection and prevention of Fraud, Waste and Abuse.

RazorMetrics’ policies regarding standards of conduct are documented for our SOC 2 Type 2 Certification and they articulate our commitment to comply with all applicable Federal and State regulations and provide guidance to all Employees on how to report and manage suspected, detected or reported compliance issues.

RazorMetrics conducts background checks of every employee through our background check vendor Goodhire.

We have a very entailed vendor approval and monitoring process in place as part of our SOC 2 Type 2 compliance program. Each vendor must meet a comprehensive list of requirements as required by SOC 2 which also mirror the requirements in our client and partner contracts.

Privacy and Security

RazorMetrics takes privacy and security very seriously given the sensitivity of the data with which we are entrusted. Our executive team has led multiple companies over the past 20 years that involved the use of protected health information (PHI). The RazorMetrics platform encrypts all PHI data in motion and at rest.