Information Collection, Use, and Sharing
RazorMetrics (“we”, “us”, the “company”) are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of the company, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about new features, products or services, or changes to this privacy notice.

Your Access to and Control Over Information
You may opt out of any future contact from us at any time. You can request:

• what information we have about you, if any.
• change/correct the information we have about you.
• the information be deleted.
• raise any concern you have about the use of your information.

Disclosure of Personal Information to Third Parties

We will not disclose your personal information to third parties, except (1) contractors to whom we may provide such information for the limited purpose of providing services to us and who are obligated to keep the information confidential; (2) you have authorized us to do so; (3) we are legally required to do so, for example, in response to a subpoena, court order or other legal process; (4) it is necessary to protect our property rights related to this website.

How to Exercise Your Rights

You can exercise your privacy rights or opt-out at any time by using the following email address: [email protected], or by calling RazorMetrics at +1 855-972-9070.

Personal Information Retention

We are subject to multiple laws on the retention of data. Accordingly, we retain any personal information collected about you for only as long as we are required to maintain it for regulatory and compliance purposes or for a legal or business necessity.

Security Controls
We take precautions to protect your information. When you submit personal information via the website, your information is protected both online and offline.

Wherever we collect personal information it is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect personal information transmitted online, we protect your information when it is stored and processed. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access. The computers systems in which we store the information are kept in a secure environment, maintain best practice cyber controls, and regularly monitor the effectiveness of those controls.

If you feel that we are not abiding by this privacy notice, you should contact us immediately at [email protected] or you can an anonymous ethics report at https://razormetrics.com/legal/ethics-report/.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to the site and identify repeat visitors to the site. Cookies can enable us to track and target the interests of users to enhance the experience on the site.

Links
This site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage users to be aware when they leave the site and to read the privacy statements of any other site that collects personal information.

Unauthorized Website User Activity

Any persons accessing the RazorMetrics website agrees that they will not:

• Use any device or computer program that interferes or attempts to interfere with the operation of this website (e.g., hacking, denial of service attacks), including any activity that precedes attempts to breach security such as scanning, probing, or other testing or vulnerability assessment activity, or engaging in or permitting any network or hosting activity that results in the blacklisting or other blockage of our IP space.
• Copy, reprint, modify, lease, distribute, assign, sell content, license, reverse engineer or create derivative works retrieved from this website or any of the third-party websites we may provide links to.
• Use this website in a manner that may adversely affect this website’s resources or its availability to others, or that violates any applicable law.

Children

Our site is intended for a general audience. It is not designed nor intended to collect personal information from individuals under the age of 18. To respect the privacy of children and to comply with the Children’s Online Privacy Protection Act, children under the age of 18 are not permitted to use the site. We ask parents to supervise their children while online.

California Privacy Rights Act

As a California resident you have the legal right to request from businesses with whom you have an established business relationship, (1) a list of the categories of personal information, such as your name, address, email address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please use the email included “How to Exercise Your Rights” .

Last updated: 1.08.24